24 / 7 / 365
Our Operations Center business operates secure, 24/7 operations centers across multiple countries. Each center is dedicated to one specific client, to maintain data privacy, security and integrity.
Each center consists of state of the art, highly secure infrastructure, utilizing our Remote Monitoring and Control solution to enable real-time management of client's assets.
Fitted out with real-time, on-screen information and manned by our highly trained teams, JJE empowers comprehensive management of your assets 24 Hours a Day, 7 Days a Week, All Year Round.
Global Team
JETJAC Engineering has a footprint spread across 4 different countries across APAC and IMEA.
Where possible, we assemble our team from the local country. Where more highly specializations are required and is not available locally, these specialists are brought in externally.
Having a footprint across multiple jurisdictions enables JETJAC Engineering to offer clients located in high-risk areas usually prone to extreme weather conditions, the option to have secondary redundant operations center.
This option enables clients operating critical & essential infrastructures the ability to have their assets managed, even during total local blackouts, or extreme conditions/natural disasters where it becomes a safety hazard for staff to attend workplaces, and restoration of services becomes number 1 priority.
Assets Lifecycle Management
Comprehensive management of assets is critical to ensuring planned maintenance and upgrades can be conducted on time and on budget.
Our RMC solution and CMDB records details of your assets in real-time, including up to the minute update of detected issues, work order history, historical performance and upcoming planned works.
You can decide how in depth you would like to monitor each asset. Our IoT hardware is built based on Industry standards and works with Industry Standard Protocols.
Digital Twins of your assets can be created accurately to enable a more visual presentation to all stakeholders. Digital Twins also enables integration into our AI Powered Industrial Inspection solution, enabling automatic detection & prediction of issues, allowing preventative works before issues arises.
Single Point of Contact
JETJAC Engineering understands the importance of having a streamlined line of communication before vendors and clients. We provide a Single Point of Contact (SPoC) for all our clients, no matter where they are located globally.
A single local telephone number, email address or portal enables clients to communicate with our team easily and stress free.
Dedicated resources are allocated to asset management per client and an account manager is assigned for those who still likes the human face to face interaction.
Telephone calls and email enquiries are answered by our dedicated team of operators who will assist your every enquiry.
Real Time Management
Through proprietary RMC solution, our team is able to manage every aspect of your asset infrastructure in ream-time. As long as there is a communication line to assets on site, our team is able to provide up to the minute information on any asset of our client's.
Up to date reporting enabled transparency to our clients and their stakeholders.
Issues detected according to preset parameters are flagged instantly to our operations team. Our team will then take the appropriate action, according to our client's instructions.
Minimize downtime, maintain proactivity and remove business unit risks and let us manage your assets.
